Is Algi AI Edge paid?
The app is a free download from Microsoft Store; analysis needs an Algi AI account and an active licence. Inside the app you can request a free trial licence without a credit card; it is activated after our team approves it, and its length and scope are stated in the approval email. To start in your browser instead, the Try for Free wizard on our website asks for a card verification and opens your account in the web dashboard (edge.algi.ai). No payment is taken inside the app: the Buy link opens the app.algi.ai licence page in your browser, where you choose your package and verify your card on a secure payment page. For camera count, deployment model and invoicing you can also work with our team through the quote form or at algi@algi.ai.
How do I get a trial licence?
When you first open the app, choose new registration and enter your name, company, email, phone, the products you want to try and an estimated camera count, then give data-processing consent. No card details are asked for. The screen switches to approval pending; once our team approves, the licence loads onto this PC automatically. The trial licence limits camera count, offline time and device count. A trial is given once per PC and per email address.
Do I need separate programs for people counting, fire detection and plate reading?
No. There is a single installer and it carries no analysis model. Once your licence is approved, the package it covers (Fire and Smoke, Workplace Safety, People Counting, Plate Reading, or the NVR recording package with no analysis) downloads inside the app, encrypted. One package is active on a PC at a time; you install and activate another from the Product packages card under Settings › Device. Adding or updating a package never requires reinstalling.
Which IP cameras does it work with?
It works with IP cameras that provide an RTSP or RTSPS stream, ONVIF-compatible devices, HTTP(S) MJPEG streams and USB cameras plugged into the PC; H.264 and H.265 streams are supported (with H.265, live playback is not guaranteed on every system). What matters is RTSP or ONVIF support, not the camera brand. Scan Network lists the cameras on your local network; for an ONVIF device whose stream address cannot be discovered, you enter the RTSP address yourself. The connection test in the camera table checks the connection, password and port.
Is my PC good enough, and do I need a graphics card?
The analysis packages need an x64 processor with AVX2 (Intel Core 4th generation or later, or AMD Ryzen) and at least 6 GB of memory, 8 GB recommended. Plate reading needs at least 8 GB, 16 GB recommended. A graphics card is optional: if there is one, the app uses it automatically, and on NVIDIA cards the acceleration libraries are installed from inside the app. The setup wizard rates your PC for the chosen package as suitable, limited or insufficient; if it is insufficient, it lists what is missing and points you to us for a hardware recommendation.
How many cameras can one PC analyse?
Capacity depends on the PC hardware and the package you choose, so we do not give a fixed number. The setup wizard measures your PC and tells you an approximate camera count. The upper limit on cameras comes from your licence plan. For multi-camera installations you can ask us for a hardware recommendation.
Does analysis continue if I close the app or the PC restarts?
Algi AI Edge analyses camera streams while the app is open. If you choose hide to tray when closing the window, the app moves to the system tray and analysis continues. Quitting completely, or Exit in the tray menu, closes the app, and analysis also stops when the Windows session is signed out. The app does not start by itself when the PC boots and does not keep the PC from going to sleep. For continuous analysis the PC must be on, the session signed in and the app running.
What happens if the internet goes down?
The first launch needs a connection, to validate the licence and download the analysis package. After that the app works offline for as long as your licence plan allows; analysis and recording continue, events wait on the PC and are sent without duplicates once the connection is back. Frames of events that happen while offline are not sent later; they stay on the PC. Email, WhatsApp and SMS notifications and optional visual verification need a connection. In plate reading, list matching, plate alerts and barrier actions run on the Algi server; without a connection reads wait on the PC, and matching and barrier actions do not run. An expired licence cannot run offline.
Does my footage go to the cloud?
The live video stream and camera recordings stay on your PC, and the analysis runs there. When a rule is triggered, the event record and a single frame from that moment are sent to the Algi server (app.algi.ai) for dashboards and notifications. In the plate reading package, read records and the images of events that match a list are sent as well; you choose what goes to the cloud in the plate settings. Continuous video is never sent.
How do I reduce false alarms?
In the triage window, mark the alert as a false alarm or correct it by drawing the right box and class; feedback is collected on the server. Once enough samples build up for the same camera and rule, the case panel shows the unnecessary-alarm rate for the last 7 days with a threshold and zone suggestion, and links to the rule settings. If you switch on optional visual verification, the alert frame is checked on the server and alerts that fail are moved to the not-verified tab. At most one notification per hour is sent for the same violation.
Can my team use the app on the same licence?
Yes. The licence belongs to your organisation; every member you invite by email from the Users page uses the same licence, and a new member needs no extra licence. Members have one of four roles: owner, admin, operator and viewer. Alerts are assigned to members, notes are kept with their author and time, and the Logs page shows system events from the last 7 days. The licence runs on as many PCs as your plan allows.
Are Algi AI Edge and Algi Edge the same thing?
Algi Edge is the platform ALGI solutions run on. Algi AI Edge is the Windows app of that platform: it takes its rules from the Algi rule catalogue, according to the package in your licence and runs the analysis on your own PC. It does not manage other Edge devices; it turns the PC it is installed on into an analysis point. Your account and licence are managed through app.algi.ai.
